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  • IT Technical Support

  • Location:
  • Position:
  • Display Salary:
    £22,000 - plus benefits
  • Date Posted:
    14 Nov 2017
  • Reference:


Our client is a UK-based software development company thatproduces a lean manufacturing execution system for all types of industries. Theywork closely with their customers and their shop floors to provide a simple,standardised approach to high variety and highly complex assemblies.

They are looking for an enthusiastic and curious employee tosupport their customers technical requirements based from their office inWootton Wawen.

Their projects require learning about their customersindustry and manufacturing styles, followed by designing and implementing asuitable software configuration for their needs.

Your duties will include the installation, configuration andmaintenance of software and associated hardware (remote, virtual or cloudservers).

You will be responsible for database backups, maintenance,indexing, failover and disaster recovery for cloud servers. There may also bethe opportunity to integrate with 3rd party tools such as Azure Translator andTwilio.

You will be required to learn products and address Helpdesktickets as they come in.

There will be the opportunity to grow into a productspecialist and trainer or technical support specialist.


•             Degree or certificate in Information Technology or Computer Sciences

•             Experience in network and/or server maintenance and Active Directory an asset

•             Microsoft SQL Server

•             Experience with Azure/Amazon Web Services/other cloud based systems an asset

•             Fast learner

•             Self-motivated and willing to work with the team

•             Strong customer focus

•             Ability to articulate oneself to fully understand a problem and to clearly express the  proposed solutions

•             Logical and problem-solving skills

•             Excellent verbal and communication skills



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